Last updated: January 20, 2025
Secret RSVP Solutions Inc. (“us”, “we”, or “our”) operates the srsvp.com website and the Secret RSVP mobile application (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Regional Privacy Rights
Secret RSVP Solutions Inc. complies with applicable privacy laws in the regions where we operate, including Canada and the United States. This section outlines additional rights and protections available to residents of specific jurisdictions:
- For Canadian Residents: We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email address].
- For U.S. Residents: Depending on your state of residence, you may have specific privacy rights under state laws such as the California Consumer Privacy Act (CCPA). These rights may include:
- The right to access the personal data we have collected about you.
- The right to request deletion of your personal data, subject to legal exceptions.
- The right to opt out of the sale of your personal data (if applicable).
If additional state-specific privacy laws are enacted (e.g., in Texas or New York), we will comply with those requirements and notify affected users.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Phone Number Usage: We collect your phone number to send essential event-related communications, including table assignments, messages from other attendees, and event updates. Providing your phone number is optional; however, not providing it may limit your ability to receive these important notifications.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
Secret RSVP Solutions Inc. uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
- To send you essential event-related notifications, such as table assignments and messages from other attendees, to enhance your event experience.
Consent and Communication Preferences
- Consent for Essential Communications: By providing your phone number, you consent to receive essential event-related communications from Secret RSVP™, including table assignments, messages from other attendees, and event updates.
- Marketing Communications: Consent to receive marketing or promotional messages is entirely voluntary and not a condition of event participation. You may opt out at any time by replying “STOP” to any message or contacting us directly.
- Regional Compliance:
- For Canadian Residents: Communications comply with Canada’s Anti-Spam Legislation (CASL).
- For U.S. Residents: Communications comply with the Telephone Consumer Protection Act (TCPA) and any applicable state-specific laws.
Accessibility and ADA Compliance
Secret RSVP™ is committed to providing an inclusive and accessible experience for all users. For events in the United States, we comply with the Americans with Disabilities Act (ADA). If you require accessibility accommodations, please contact us at least 14 days prior to the event to ensure we can meet your needs.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on servers located outside of your jurisdiction, including in Canada and the United States. By using our Service, you consent to such data transfers.
- For Canadian Residents: Data transfers comply with PIPEDA requirements, and we ensure that your data is stored securely.
- For U.S. Residents: Data transfers comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.
We take all reasonable steps to protect your personal information during international transfers by implementing adequate safeguards, including contractual agreements with third-party service providers.
Disclosure Of Data
Legal Requirements
Secret RSVP Solutions Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Secret RSVP Solutions Inc.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We implement appropriate technical and organizational measures to protect your personal information, including your phone number, against unauthorized access, alteration, disclosure, or destruction.
Private Events
- Data Handling: For private events, Secret RSVP may not directly collect personal data from attendees. Any such data handling will be subject to the privacy policy of the corporate client.
- Third-Party Data Sharing: Personal data collected by corporate clients for private events will not be shared with third parties by Secret RSVP, except as required for event management and as agreed upon with the client.
- Use of Service Providers: Secret RSVP may employ third-party service providers for private events. These providers will have access to necessary data solely for event execution purposes and are bound by confidentiality agreements.
- Changes in Data Practices: Secret RSVP’s data practices for private events may differ from public events, as outlined in individual contracts with corporate clients.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
- Clicky Clicky is a web analytics service. Read the Privacy Policy for Clicky here: https://clicky.com/terms
Behavioral Remarketing
Secret RSVP Solutions Inc. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
- Google AdWords Google AdWords remarketing service is provided by Google Inc.You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
- Stripe Their Privacy Policy can be viewed at https://stripe.com/us/privacy
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 13, and we do not knowingly collect personal data from children.
- For U.S. Residents: We comply with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we become aware of any data collected from children without parental consent, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When significant updates are made:
- We will notify you via email (if provided), through a prominent notice on our website, or via in-app notifications prior to the changes taking effect.
- We will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our Service after updates are posted constitutes your agreement to the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us