Terms and Conditions

Last updated: August 20, 2023

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with srsvp.com website and Secret RSVP mobile application (the “Service”) operated by Secret RSVP Solutions Inc. (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using our website and Secret RSVP mobile application (the “Service”).

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

Event Bookings

Event bookings with Secret RSVP are subject to the following terms and conditions:

  • Please be on time. Failure to attend an event at the published start time or leaving an event early may result in the forfeiture of your tickets.
  • All event bookings must be accompanied by your profile, which will be used at a Secret RSVP event.
  • Photos and videos may be taken at Secret RSVP events. These images will be used by Secret RSVP to share news about the event, or for marketing purpose for future events. Images may be used in press releases, printed publicity and published on the Secret RSVP social media pages. They will be stored securely. By attending a Secret RSVP event, it is assumed that you consent to being photographed. If you do not consent to being photographed, please speak to the event host or notify us by email at any time.
  • Should last-minute cancellations, reschedules, or weather conditions cause the event to be rescheduled, you will receive a credit of equal value of the price of the ticket you purchased less administration fees, which can be used for any non-private Secret RSVP event. To ensure there is space for you at a future event, you must contact us within 14 days of the start date and time of the future event you wish to transfer the credits to. Tickets or credits may also be transferred to a friend. Please note that your purchase will not be issued a refund. All sales are final.
  • Secret RSVP does not guarantee you will meet all guests in your secret guestlist at any event or that there will be an equal number of male and female guests attending. Do the math – if you would like to meet all of the guests in your secret guestlist, the event would have to be several hours long or last days on end! You can, however, increase your chances of meeting as many guests as possible from your secret guestlist by adding as many guests as possible.
  • Secret RSVP holds events at venues that are independently owned and run, and with third party partners. Therefore for any damages suffered, physical or otherwise, you agree that Secret RSVP and its partners cannot be held responsible or liable.
  • By purchasing tickets and or participating in a Secret RSVP event you agree that neither Secret RSVP nor its staff or partners are liable for any damages, direct or indirect, that may arise from participating in Secret RSVP services. This includes any damages, without limitation, arising out of communicating with other participants registered with Secret RSVP. Such damages include, without limitation, physical damages, bodily injury and or emotional distress and discomfort.

Secret RSVP can take no responsibility for the safety and security of your personal belongings while attending an event.

Availability, Errors and Inaccuracies

In order to provide exceptional service, and accuracy, we regularly update the products and services on the Service.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable.

We may experience delays in updating information on the Service and in our advertising on other websites.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Promotions may be available for a limited time.

Content

Our Service allows you to post, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

We reserve all rights to block or remove communications or materials that we determine to be: (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark or, other intellectual property right of another or; (d) offensive or otherwise unacceptable to us in our sole discretion.

You acknowledge that, by providing you with the ability to view and distribute user-generated content on the Service, we are merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Service.

Accounts & Profile

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Private Events

  • Scope of Services: Secret RSVP now offers private event services, which include venue sourcing, event customization, and management for corporate clients. These services are subject to the same terms as standard event bookings unless specified otherwise.
  • Data Collection and Privacy for Private Events: For private events, client and attendee data may be managed differently. Secret RSVP may not collect personal data for event registration, adhering to client privacy policies.
  • Cancellation Policy for Private Events: Cancellation terms for private events may differ from public events and will be specified in individual event contracts.
  • Payment Terms for Private Events: Specific payment terms for private events, including deposits, refunds, and cancellations, will be outlined in individual contracts.
  • Liability and Indemnification: Liability terms are extended to include scenarios specific to private events and corporate clients.
  • Intellectual Property in Private Events: Any custom content or games created for private events remain the intellectual property of Secret RSVP, unless otherwise agreed in writing.
  • Compliance with Corporate Policies: Secret RSVP acknowledges the need to comply with internal policies of corporate clients and will make reasonable efforts to align its services accordingly.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of Secret RSVP Solutions Inc. and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use, or to place an order with Secret RSVP Solutions Inc.. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Secret RSVP Solutions Inc. or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.

Links To Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by Secret RSVP Solutions Inc..

Secret RSVP Solutions Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Secret RSVP Solutions Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Indemnification

You agree to indemnify, defend and hold harmless Secret RSVP Solutions Inc., its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.

Limitation Of Liability

Secret RSVP Solutions Inc., its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iiv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer And Non-Waiver of Rights

Secret RSVP Solutions Inc. makes no guarantees, representations or warranties of any kind as regards the website and associated technology. We facilitate events and offer an online platform at offline events designed to provide clients with a safe and relaxed environment to meet new people.

By using our website or mobile applications and purchasing tickets and or participating in an Secret RSVP events you agree that neither Secret RSVP or its associates is liable for any damages, direct or indirect, that may arise from partaking in Secret RSVP services. This includes any damages, without limitation, arising out of communicating with other participants registered with Secret RSVP. Damages include, without limitation, physical damages, bodily injury and or emotional distress and discomfort.

Secret RSVP cannot verify the identity or background of any participant at our events. We ask you to approach any meeting with any participant of a Secret RSVP event with the same caution that you would exercise in any other situation. Secret RSVP can take no responsibility for the safety and security of your personal belongings whilst attending an event.

Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.

Secret RSVP Solutions Inc. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

If you breach any of these Terms and Secret RSVP Solutions Inc. chooses not to immediately act, or chooses not to act at all, Secret RSVP Solutions Inc. will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. Secret RSVP Solutions Inc. does not waive any of its rights. Secret RSVP Solutions Inc. shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Exclusions

As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Alberta and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms, please contact us.